Compliance Training (14)

Course Description:  This comprehensive 1-hour course is designed specifically for dentists and dental professionals to navigate the complex landscape of DEA rules and regulations. It provides an in-depth understanding of the critical aspects of DEA compliance, including controlled substance registrations, effective security measures, meticulous recordkeeping, and inventory management.   Course Objectives:  Procedures for reporting and managing losses or destruction of controlled substances The roles and responsibilities of designated agents and power of attorneys.  Expert instruction, case studies, and practical scenarios. To equip dental professionals with the knowledge and tools to maintain DEA compliance, ensure patient safety, and uphold the integrity of their practice. Understanding of DEA regulations and how-to apply these principles in their daily practice.   Course Availability: Content availability does not expire. CE Credits: 1.0 hours AGD Subject Code: 346 Original Release Date: 02/19/2024 Review Date: 02/27/2024 Expiration Date: 02/27/2027 Software and Hardware Requirements: This course is viewable via computer, tablet or mobile device. We always recommend using Chrome or Firefox to view courses. If you need technical assistance, please contact Client Care Team at 817-755-0035

Course Description:  This comprehensive course provides dentists with the essential knowledge and skills to excel in dental coding, billing and documentation. Participants will learn fundamental principles of coding, including code selection and submission procedures, as well as best practices for accurate documentation to ensure compliance and maximize reimbursement. Through interactive sessions and practical exercises, dentists will gain proficiency in advanced coding topics, billing compliance regulations, and fraud prevention measures. By the end of the course, participants will be equipped with the tools and confidence to navigate the complexities of dental coding, billing and documentation.  Course Learning Objectives:  Understand the fundamental concepts of dental coding systems, including the Current Dental Terminology (CDT) and. International Classification of Diseases (ICD).  Recognize the importance of accurate coding in the dental practice for maximizing the reimbursement, reducing  claim denials and ensuring compliance with regulations. Identify commonly used dental codes and their meanings to accurately document procedures and treatments.  Develop guidelines for selecting appropriate codes for various dental procedures based on clinical documentation and coding standards. Comprehend dental insurance terminology, processes and reimbursement structures to navigate billing procedures effectively.  Apply basic principles of dental billing and reimbursement to optimize revenue cycle management and financial performance.  Demonstrate proficiency in submitting electronic and paper claims, including understanding claims formats, submission guidelines, and documentation requirements.  Implement strategies for resolving claim denials and rejections to minimize revenue loss and ensure timely reimbursement. Appreciate the significance of thorough documentation in dental practice for patient care, communication, and legal compliance.  Identify essential components of comprehensive patients records, including medical history, treatment plans, progress notes, and consent forms.  Understanding documentation requirements for different types of dental procedures, including diagnostic, preventative, restorative, and surgical interventions.  Apply best practices for maintaining accurate, compliance, and secure patient records to ensure continuity of care and mitigate legal risks.  Master advanced codings concepts for complex procedures and specialized services, including interdisciplinary medical-dental cross-coding scenarios.  Develop strategies for optimizing coding efficiency and accuracy, leveraging technology tools and resources to streamline coding processes and enhance practice productivity.  CE Course Length: 1.5 Hours  AGD Subject Code: 565 - Documentation and Risk Management  Original Release Date: 07/01/2019 Review Date: 02/14/2023 Expiration Date: 02/14/2027 Course Availability: Content availability does not expire.   Software and Hardware Requirements: This course is viewable via computer, tablet or mobile device. We always recommend using Chrome or Firefox to view courses. If you need technical assistance, please contact Client Care Team at 817-755-0035

Course Description:  This comprehensive course covers essential topics for dental professionals and executives, including fraud and abuse detection and prevention, Medicaid and Medicare compliance, abuse reporting, and ethical leadership in Dental Service Organizations. Participants will learn about the relevant laws and regulations, best practices for compliance, and how to foster a culture of ethics and integrity in their practice or organization   Course Objectives:  Understand the intricacies of anti-fraud and abuse laws pertinent to dental practices, including Stark Law, the Anti-Kickback Statute, and the False Claims Act. Identify, report, and prevent fraud in the healthcare domain.  Understand the essentials of Medicaid and Medicare compliance for dental practices, including participation guidelines, billing protocols, and coding standards. Remain compliant with Medicaid and Medicare program regulations. Know the procedure to report cases concerning children, the elderly, and vulnerable adults effectively and ethically. Navigate ethical dilemmas and foster a culture of integrity and accountability in Dental Service Organizations. Drive sustainable success through ethical leadership in Dental Service Organizations.   This Bundle includes the following courses: Detecting and Combating Fraud and Abuse Medicaid Compliance  Medicare Compliance Essentials of Abuse Reporting Ethical Leadership in DSOs   Annually Required OSHA Courses by Role: Dentist: Detecting and Combating Fraud and Abuse, Medicaid Compliance (as applicable), Medicare Compliance (as applicable) and Essentials of Abuse Reporting. **Essentials of Abuse Reporting is ONLY required for new hires. Hygienists/Dental Assistants: Detecting and Combating Fraud and Abuse, Medicaid Compliance (as applicable), Medicare Compliance (as applicable) and Essentials of Abuse Reporting. **Essentials of Abuse Reporting is ONLY required for new hires. Lab Technician: Detecting and Combating Fraud and Abuse, Medicaid Compliance (as applicable), and Medicare Compliance (as applicable)  Front Office/Administrative: Detecting and Combating Fraud and Abuse, Medicaid Compliance (as applicable), Medicare Compliance (as applicable) and Essentials of Abuse Reporting. **Essentials of Abuse Reporting is ONLY required for new hires. C-Suite/Management: Detecting and Combating Fraud and Abuse, Medicaid Compliance (as applicable), Medicare Compliance (as applicable), Essentials of Abuse Reporting, Introduction to Compliance and Ethical Leadership in DSO. **Essentials of Abuse Reporting is ONLY required for new hires. Click Here to access the comprehensive list of courses required for each role.   AGD Subject Code(s): 155, 555, 565 & 566 Original Release Date: 03/11/2024 Review Date: 03/11/2024 Expiration Date: 03/11/2027 Refunds/Exchanges are allowed providing the attendee hasn't completed the course. To request a refund, email clientcare@dentalcompliance.com or call 817-755-0035.

Course Description:  This course is tailored for dental assistants, focusing on their critical role in assisting with the administration of enteral and parenteral moderate sedation to general anesthesia in dental settings. It equips dental assistants with the necessary knowledge and skills to provide effective and safe support. Learning Objectives:  Understand the types and purposes of sedation and anesthesia used in dentistry. Recognize the importance of adherence to ADA Guidelines and ADSA Safety Checklist. Appreciate the role of a dental assistant in emergency preparedness and response. Learn how to assist in pre-anesthetic patient evaluations. Identify and communicate risk factors and contraindications for sedation. Support the implementation of ADA guidelines in patient assessment AGD Subject Code: 142 Original Release Date: 02/24/2024 Review Date: 02/28/2024 Expiration Date: 02/8/2027 Course Availability: Content availability does not expire. Software and Hardware Requirements: This course is viewable via computer, tablet or mobile device. We always recommend using Chrome or Firefox to view courses. If you need technical assistance, please contact Client Care Team at 817-755-0035

Description: Protect sensitive patient information and ensure compliance with healthcare privacy regulations with our HIPAA Compliance Training Bundle. This comprehensive package is designed to provide healthcare professionals with the knowledge and skills necessary to safeguard patient data and maintain HIPAA compliance. This is a perfect solution to fulfill new hire, remedial and annual training requirements. This course covers & includes the following courses:  HIPAA Privacy  PCI DSS Compliance for Dental Professionals (Credit Card Safety) Cybersecurity Awareness   Annually Required HIPAA Courses by Role: Dentist: HIPAA Privacy and Cybersecurity Awareness. Hygienists/Dental Assistants:  HIPAA Privacy and Cybersecurity Awareness. Lab Technician: HIPAA Privacy and Cybersecurity Awareness. Front Office/Administrative: HIPAA Privacy, PCI DSS (Credit Card Safety), and Cybersecurity Awareness. C-Suite/Management: HIPAA Privacy, PCI DSS (Credit Card Safety), and Cybersecurity Awareness. Click Here to access the comprehensive list of courses required for each role.  Through engaging and informative training modules, participants will learn about the legal requirements of HIPAA, and best practices for protecting electronic health information. With a focus on practical application, our training equips healthcare providers and staff with the tools they need to uphold patient privacy and security standards. Stay ahead of evolving healthcare regulations and safeguard patient confidentiality with our HIPAA Compliance Training course.   CE Credit: 1.0 hours AGD Subject Code: 565 & 566 Original Release Date: 01/17/2024 Review Date: 01/17/2024 Expiration Date: 01/17/2027 Refunds/Exchanges allowed up to 7 days prior to the course date. To request a refund, email clientcare@dentalcompliance.com or call 817-755-0035.

Description: Protect sensitive patient information and ensure compliance with healthcare privacy regulations with our HIPAA Compliance Training course. This comprehensive package is designed to provide healthcare professionals with the knowledge and skills necessary to safeguard patient data and maintain HIPAA compliance. This is a perfect solution to fulfill new hire, remedial and annual training requirements. The bundle covers essential topics including: HIPAA Privacy  PCI DSS Compliance for Dental Professionals (Credit Card Safety) Cybersecurity Awareness  Texas HB 300 (Texas Medical Record Privacy Act)   Annually Required HIPAA Courses by Role: Dentist: HIPAA Privacy, HB 300/Texas Medical Privacy Act (Texas Only), and Cybersecurity Awareness. Hygienists/Dental Assistants:  HIPAA Privacy, HB 300/Texas Medical Privacy Act (Texas Only), and Cybersecurity Awareness. Lab Technician: HIPAA Privacy, HB 300/Texas Medical Privacy Act (Texas Only), and Cybersecurity Awareness. Front Office/Administrative: HIPAA Privacy, HB 300/Texas Medical Privacy Act (Texas Only), PCI DSS (Credit Card Safety), and Cybersecurity Awareness. C-Suite/Management: HIPAA Privacy, HB 300/Texas Medical Privacy Act (Texas Only), PCI DSS (Credit Card Safety), and Cybersecurity Awareness. Click Here to access the comprehensive list of courses required for each role. Through engaging and informative training modules, participants will learn about the legal requirements of HIPAA, best practices for protecting electronic health information, and the specific provisions of Texas HB300. With a focus on practical application, our training equips healthcare providers and staff with the tools they need to uphold patient privacy and security standards. Stay ahead of evolving healthcare regulations and safeguard patient confidentiality with our HIPAA Compliance Training Bundle.   AGD Subject Code: 565 & 566 Original Release Date: 02/20/2024 Review Date: 2/20/2024 Expiration Date: 2/20/2027 Refunds/Exchanges allowed up to 7 days prior to the course date. To request a refund, email clientcare@dentalcompliance.com or call 817-755-0035.  

Course Description: This course is designed to educate and enrich dentists and clinical team members from newbies to seasoned professionals on the CDC Guidelines for Infection Control in Dental Settings. Additionally, this course will address legal and ethical issues and quality improvement processes for dental infection control programs. This course also covers contemporary topics including COVID-19 and sepsis. Course Objectives:  Explain the significance of infection control in dental settings, including its impact on patient safety and healthcare worker well-being. Describe the key components and recommendations of the CDC Guidelines for Infection Control in Dental Settings. Identify the modes of disease transmission in dental settings and strategies to prevent them. Explain the concept of standard precautions and how to apply them effectively in dental practice. Demonstrate proper hand hygiene techniques, including handwashing and hand sanitization, as per CDC guidelines. Describe the appropriate selection and use of PPE, including gloves, masks, eyewear, and gowns in dental procedures. Understand the principles of environmental infection control, including the cleaning, disinfection, and sterilization of dental equipment and surfaces. Explain the steps involved in instrument processing, from cleaning to sterilization, and the importance of each step. Discuss strategies for maintaining safe dental unit water quality to prevent potential infections. Describe proper respiratory hygiene and cough etiquette practices to minimize the spread of respiratory infections in the dental office. Outline procedures for patient screening, including risk assessment and management of patients with infectious diseases. Discuss strategies to protect healthcare workers' health, including immunizations, post-exposure prophylaxis, and health surveillance. Stay updated on emerging infection control issues and adapt practices accordingly, in line with current CDC recommendations. Understand the importance of compliance with infection control protocols and the role of documentation in maintaining a safe dental practice. Implement strategies for continuous quality improvement in infection control procedures within the dental practice. Discuss legal and ethical responsibilities related to infection control in dental settings, including patient confidentiality. CE Credits: 1.0 hours AGD Subject Code: 148 Original Release Date: 09/01/2023 Review Date: 2/14/2023 Expiration Date: 2/14/2027 If you need technical assistance or have other questions, please contact the Client Care Team at 817-755-0035 or email us at clientcare@dentalcompliance.com.

Course Description: This comprehensive course is designed to equip dental professionals with the essential skills and knowledge to effectively manage medical emergencies in a dental office setting. Participants will learn to identify and respond to a range of medical crises, from airway obstructions and asthma attacks to cardiac events and allergic reactions. Through interactive scenarios and practical exercises, the course covers the use of emergency medications, the operation of vital emergency equipment like AEDs, and the implementation of critical protocols for patient assessment and care. By the end of the training, dental teams will be prepared to act swiftly and confidently, ensuring the safety and well-being of their patients in emergency situations. Learning Objectives: Module 1: Emergency Preparedness Essentials Identify and understand the use of emergency medicines commonly found in dental office emergency kits. Discuss the maintenance and use of emergency equipment, including AEDs. Define the roles and responsibilities of dental office staff during a medical emergency. Demonstrate the process of making an effective 911 call during a medical emergency. Conduct basic patient assessments and monitor vital signs. Understand the protocol for handing off a patient to EMS responders. Outline the steps to take after an emergency, including documentation and debriefing. Module 2: Common Medical Emergencies Recognize the signs and symptoms of common medical emergencies in dental offices. Apply appropriate treatment protocols for each type of emergency, following current guidelines. Differentiate between various medical emergencies to provide specific and accurate care. Understand the importance of timely and accurate intervention in emergencies such as airway obstruction, asthma attacks, and cardiac events. Prepare to manage allergic reactions and anaphylaxis effectively using emergency medications. Respond to emergencies like seizures, hypoglycemia, and syncope with appropriate measures. Identify and treat drug overdoses, including benzodiazepine and narcotic overdoses.   CE Credits: 1.0 AGD Subject Code: 142 Original Release Date: 6/26/2024 Review Date: 6/26/2024 Expiration Date: 6/26/2027 Course Availability: Content availability does not expire.   Software and Hardware Requirements: This course is viewable via computer, tablet or mobile device. We always recommend using Chrome or Firefox to view courses. If you need technical assistance, please contact Client Care Team at 817-755-0035

Description: Ensure workplace safety and regulatory compliance with our comprehensive OSHA Compliance course. This course covers a wide range of essential topics to equip your team with the knowledge and skills needed to navigate occupational hazards and maintain a secure work environment. This is a perfect solution to fulfill new hire, remedial and annual training requirements. This Course includes in-depth training modules on: Bloodborne Pathogens (BBP) Hazard Communications (HazCom) Emergency Preparedness Comprehensive Workplace Safety Fire Safety and Electrical Safety Hazardous Waste Management Dental Ergonomics Laser Safety Silica Safety for Dental Professionals Annually Required OSHA Courses by Role: Dentist: Bloodborne Pathogens (BBP), Hazard Communications (HAZCOM), Emergency Preparedness, Fire Safety, and Electrical Safety, Ionizing Radiation )(X-ray Safety), Workplace Violence and Bullying Prevention and Active Shooter Safety and Ergonomics. **Ergonomics is required ONLY for new hires.  Hygienists/Dental Assistants: Bloodborne Pathogens (BBP), Hazard Communications (HAZCOM), Emergency Preparedness, Fire Safety, and Electrical Safety, Ionizing Radiation )(X-ray Safety), Workplace Violence and Bullying Prevention and Active Shooter Safety and Ergonomics. **Ergonomics is required ONLY for new hires. Lab Technician: Bloodborne Pathogens (BBP), Hazard Communications (HAZCOM), Emergency Preparedness, Fire Safety, and Electrical Safety, Ionizing Radiation )(X-ray Safety), Workplace Violence and Bullying Prevention and Active Shooter Safety, Ergonomics, Silica Safety. **Ergonomics is required ONLY for new hires. Front Office/Administrative: Emergency Preparedness, Fire Safety, and Electrical Safety Ergonomics. **Ergonomics is required ONLY for new hires. C-Suite/Management: Emergency Preparedness, Fire Safety, and Electrical Safety Ergonomics. **Ergonomics is required ONLY for new hires. Click Here to access the comprehensive list of courses required for each role. With expert-led instruction and practical insights, your staff will learn how to identify potential risks, implement safety protocols, and respond effectively to emergencies. Stay compliant and safeguard your workplace with our comprehensive OSHA Compliance Training Bundle. CE Credit: 1.5 hours AGD Subject Code:  010, 148 & 550 Original Release Date: 03/15/2024 Review Date: 03/15/2024 Expiration Date: 03/15/2027 Refunds/Exchanges allowed up to 7 days prior to the course date. To request a refund, email clientcare@dentalcompliance.com or call 817-755-0035.

  Presented by: Laura Diamond Administrative and Healthcare Attorney, Austin, TexasDalrymple, Shellhorse, Ellis & Diamond, LLP   Course Description: This course teaches dental professionals how to comply with regulations and best practices in dental practice management. Participants will learn about administering nitrous oxide, preoperative sedation checklists, and emergency preparedness policies. The course emphasizes the importance of using preoperative checklists and accurately documenting nitrous oxide administration to meet regulatory standards and reduce audit risks.   Learning Objectives: Understand the regulations and rules governing dental practice in Texas, including the Dental Practice Act and Texas Administrative Code. Learn the importance of accurate record-keeping in dental practice, including documentation of patient encounters, treatment plans, and informed consent discussions. Identify common elements overlooked in record-keeping and risk management, such as maintaining complete dental charts for all patients and ensuring timely provision of patient records upon request. Recognize the significance of informed consent in dental procedures and understand the requirements for obtaining and documenting patient consent effectively. Gain insight into the considerations and best practices for tele-dentistry services, including compliance with regulations and standards of care for remote patient consultations and treatments. Understand the importance of using a preoperative checklist for nitrous oxide administration and ensure all required elements are included. Learn how to properly document nitrous oxide administration, including start and stop times, concentration administered, and individuals present. Recognize the significance of accurately determining ASA classification for patients receiving nitrous oxide and the potential need for physician consultation. Familiarize oneself with the inspection process for moderate sedation through general anesthesia permits and proactively self-audit to ensure compliance. Identify potential indicators of patient complaints and take proactive steps to address patient concerns, avoid complaints, and ensure compliance with record-keeping requirements.   CE Credit: 1.0 hours AGD Subject Code: 565 Original Release Date: 2/19/2024 Review Date: 2/29/2024 Expiration Date: 2/14/2027 Course Availability: Content availability does not expire. Software and Hardware Requirements: This course is viewable via computer, tablet or mobile device. We always recommend using Chrome or Firefox to view courses. If you need technical assistance, please contact Client Care Team at 817-755-0035  

Presented by: Laura Diamond Administrative and Healthcare Attorney, Austin, TexasDalrymple, Shellhorse, Ellis & Diamond, LLP   Course Description:  This course equips dentists with practical strategies for handling patient complaints and managing regulatory investigations by the Texas State Board of Dental Examiners. Participants learn proactive approaches to mitigate patient dissatisfaction, understand the investigative process, and navigate disciplinary proceedings and actions. Topics include complaint response protocols, maintaining accurate records, and leveraging legal resources.    Learning Objectives: Understand the common signs and indicators that may precede a patient complaint in a dental practice. Identify proactive strategies to mitigate patient dissatisfaction and prevent complaints from escalating. Recognize the importance of effective communication and responsiveness in addressing patient concerns to potentially avoid formal complaints. Learn the steps involved in responding to patient complaints, including the gathering of necessary documentation and engagement with legal and insurance resources. Gain familiarity with the investigative process conducted by regulatory boards in response to patient complaints, specifically focusing on the Texas State Board of Dental Examiners. Comprehend the potential disciplinary actions that may result from investigations by regulatory boards and the implications for dental practitioners. Acquire knowledge of best practices for maintaining accurate and organized patient records to support responses to complaints and investigations. Understand the significance of timely and thorough responses to notices of patient complaints to comply with regulatory requirements and protect professional integrity. Explore the role of informal settlement conferences in resolving complaints and the benefits of legal representation during this process. Develop an awareness of the range of outcomes that may arise from patient complaints, from dismissal to disciplinary actions, and the associated requirements or penalties.   CE Credit: 0.5 hours  AGD Subject Code: 565 Original Release Date: 2/19/2024 Review Date: 2/19/2024 Expiration Date: 2/19/2027 Course Availability: Content availability does not expire.   Software and Hardware Requirements: This course is viewable via computer, tablet or mobile device. We always recommend using Chrome or Firefox to view courses. If you need technical assistance, please contact Client Care Team at 817-755-0035  

Presented by: Justin Bonner, DDS Board Certified in Oral and Maxillofacial Surgery & Garrett Starling, MD Board Certified Anesthesiologist  Safe and Effective Pain Management in the Dental Office  Course Description: Eff. 01/01/2021 TSBDE Rule 104.1(B) requires “licensed dentist(s) whose practice includes direct patient care to completed not less than 2 hours of continuing education annually, and not less than 4 hours for each biennial renewal, regarding safe and effective pain management” NOTE: THIS CE REQUIREMENT IS NOT DEPENDENT ON WHETHER A DENTIST HOLDS A DEA REGISTRATION AND THERE ARE NO EXCEPTIONS FOR ORTHODONTISTS. Course Objectives: Understand the pharmacological properties of opioids, including their classification, mechanisms of action, and effects on the central nervous system. Identify the different types of opioid receptors and their roles in producing analgesia and undesirable effects. Explain the concept of preemptive analgesia and its potential benefits in pain management. Recognize the risks associated with opioid use, particularly respiratory depression and ventilatory effects. Describe the development of tolerance and dependence with prolonged opioid use, including their impact on analgesic efficacy and withdrawal symptoms. Discuss the importance of proper dosing and monitoring when administering opioids to minimize adverse effects and ensure patient safety. Evaluate the relative strengths of different opioids by converting their dosages to oral morphine equivalents. Analyze the role of opioids in pain management, including their effectiveness in relieving continuous dull pain versus sharp, intermittent pain. Identify strategies to mitigate the risks associated with opioid therapy, such as careful patient selection, dose titration, and monitoring for signs of respiratory depression. Develop a comprehensive understanding of the therapeutic and adverse effects of opioids to facilitate safe and effective pain management practices in clinical settings.   2-Hour Self-Instruction AGD Subject Code: 340 Original Release Date: 7/1/2019  Review Date: 2/14/2024 Expiration Date: 2/14/2027 This course is self-instruction hosted by Dental Compliance Specialists. For questions or assistance, please email clientcare@dentalcompliance.com or call 817-755-0035. Refunds/Exchanges allowed up to 7 days after the course is purchased providing the certificate of completion has not already been obtained. To request a refund, email clientcare@dentalcompliance.com or call 817-755-0035.           

Course Description: Texas has some of the most stringent (and enforced) radiation safety requirements in the country. This course will prepare dental offices for their next unannounced inspection from the Texas Department of State Health Services – Radiation Control Bureau. An ounce of prevention is worth a pound of cure. This course will provide participants with pounds of prevention; there is no reason to ever get an x-ray violation. This course will support you to that end.  Course Objectives: Participants will review safety considerations while working with x-ray equipment Participants will review safety considerations while working with laser equipment Participants will develop an understanding of state inspection processes Participants will be able to identify and articulate two types of periodic x-ray equipment checks. Bundle Includes:  Texas Radiation and Safety and Compliance Training Dental Radiology Safety: Annual Refresher Participants will be able to articulate compliance requirements for 289.232 and 232.227 (DSHS x-ray and laser rules) 1-Hour Lecture Credit  AGD Subject Code: Original Release Date: 7/1/2019  Review Date: 2/14/2024 Expiration Date: 2/14/2027 This course is self-instruction hosted by Dental Compliance Specialists. For questions or assistance, please email clientcare@dentalcompliance.com or call 817-755-0035.

Course Description:  This course is designed to educate dental professionals on the importance of understanding, preventing, and addressing sexual harassment within the workplace. Through a mix of theory, case studies, and practical solutions, participants will learn to create a safe and respectful work environment for all staff and patients. Audience: Required for dental offices with 50 or more employees.    Course Objectives: Define sexual harassment and identify its various forms within a dental office setting. Understand the legal frameworks and policies surrounding sexual harassment in the workplace.  Recognize the signs of sexual harassment and the impact it has on victims and the workplace environment.  Implement effective prevention strategies to maintain a harassment-free workplace.  Respond appropriately to sexual harassment complaints and allegations, including reporting procedures and support systems for victims.    Delivery Method: Self Instruction AGD Subject Code: 550 Original Release Date: 03/19/2024 Review Date: 03/22/2024 Expiration Date: 03/22/2027 Course Availability: Content availability does not expire. Software and Hardware Requirements: This course is viewable via computer, tablet or mobile device. We always recommend using Chrome or Firefox to view courses. If you need technical assistance, please contact Client Care Team at 817-755-0035