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Daily perspective (pre-bill) audits help identify and minimizes billing errors by ensuring the accuracy of claims before they are submitted. This step alone can help compliance programs pay for themselves. Periodic retrospective audits involve the det...

No matter where you in the U.S. you practice dentistry, there are laws or rules that require you to obtain written, informed consent for treatment from your patients....which is express permission to do what your patients hire you to do for them. Go...

If the government and third-party payors know you maintain an effective compliance program and have your ducks in a row, you are less likely to get picked on in the first place! We have seen it happen. <...

Michael Gerber in The ‘E’- Myth (Revisited) illustrates the importance of developing duplicate-able systems. He demonstrates that a business owner’s value is in their system. This makes sense (dollars too, BILLIONS of them!) Look at McDonald's,...

After many years of Compliance Consulting in Dentistry, I have come up with a set of Recordkeeping Guidelines, which I affectionately call: "Tooth Cop's Rules of Record Keeping" Read more

Let's face it, the day to day operations of working in a dental practice can get crazy! As the dentist, you can be pulled in three (or more) different directions, and your team members try their best to keep you on track! There are times when a ...

What do you do with your clinic laundry? What should you be doing? Read the following scenario while you think about it: It’s the end of a busy and productive day at the office. So busy that you’ve got to rush to pi...

TB is an airborne disease meaning it is spread from person-to-person by air. Dental Health Care Workers (DHCW) must be provided adequate PPE, which in this case requires the use of respirator masks for which DHCW must be fit tested annually by a qua...

Over the years, so many people have been busted for this that a very large number of dental offices today have already been warned about having late EPEs. I have seen more fines (even during the pandemic) than ever (and it’s silly, as they are so ea...

I teach the principle that “if it is not documented, it did not happen”, which is still true. Today, though, there is a new concern…. “You documented it, but was it really necessary, did it really exist and did you really do it?” Read more