Laura Diamond is an administrative and healthcare attorney practicing in Austin, Texas. Ms. Diamond's practice includes defending dentists under investigation by the Texas Board. She vigorously advocates for her clients during all phases of the investigatory process, including at informal settlement and hearing. Ms. Diamond has practiced law since 2005. She is a founding partner of the firm of Dalrymple, Shellhorse, Ellis & Diamond, LLP. She received a bachelor's degree from Concordia University at Austin in 1995 and her law degree from Baylor University in 2004.

Learning Objectives:

1. Recordkeeping requirements and common documentation oversights

2. Application of the Abandonment Rule when dismissing a patient from your practice

3. Self-Reporting Obligations – patient hospitalization and death

4. Responding to a Board complaint and the Board’s investigatory process

Ron White is an experienced Law Enforcement Officer with over 28 years of Law Enforcement experience in local, county and state law enforcement agencies. From May 2010 until retirement in June of 2018 Ron White was employed as a Field Investigator-Peace Officer for the Texas State Board of Pharmacy assigned to the North Texas area including the DFW Metroplex. During his time with TSBP Ron White attended specific training regarding abuse and diversion of controlled prescription drugs. Ron White has participated in large scale, multiagency investigations involving DEA, FBI as well as State and Local Law Enforcement agencies related to pharmacies engaging in illegal “Pill Mill” activities. Ron White is well versed in the daily operations of pharmacy regarding regulatory compliance. Ron White recently founded Pharma-TX Consulting LLC to provide regulatory consulting and expert testimony in the pharmaceutical and legal industry

Learning Objectives:

1. Participant will be able to identify the most common violations by dental practitioners.

2. Participant will understand the process for record keeping requirements for prescribing, dispensing and storage of controlled substances.

3. Participant will be able to identify the due diligence activities necessary to minimize diversion and abuse of controlled substances by patient and staff.

Tonya has dedicated her professional life to the dental community. Her career started over 25 years ago, as a dental assistant, moving to the front desk and learning all the necessary systems to run a profitable dental practice. She was promoted to Office Manager and then got into my consulting career. She has helped practices across the nation for over 15 years. In January 2021 she merged her dental practice management consulting company with Virtual Support Solutions to create DentalVSS. She is currently the Vice President of Solution Development and Deliver

Learning Objectives:

1. Understanding those ADA Codes (Please bring coding issues you struggle with)

2. Documentation is key to your success (Please bring 1 hygiene note, 1 clinical note and the worst notes in your office)

3. Discover clearinghouse tips and tricks (Please bring 3 transmission reports with you)

4. Deep diving into those denials (Please bring 3 denials with you)

5. Posting those partial pays and take backs (Please bring 3 EOBs facing this with you)

Bob has over 40+ years in Insurance. Focused primarily in professional liability, executive liability, property liability and cyber liability. Bob has an MBA from the University of North Texas. Bob is a licensed risk manager and also holds CPCU and Certified Financial Planner designations.

Learning Objectives:

1. Review the state of the cyber liability market and where it is heading

2. Discuss the intricacies of cyber liability coverages and the impact on dental practices

3. Cyber Case Studies / Claim Trends

4. Understanding coverage essentials and terminology of dental professional liability