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On Demand Risk Management: Avoiding and Responding to a Patient Complaint

On Demand Risk Management: Avoiding and Responding to a Patient Complaint

  • 3900

Presented by: Laura Diamond
Administrative and Healthcare Attorney, Austin, Texas
Dalrymple, Shellhorse, Ellis & Diamond, LLP

Course Description:

The course will review the process for avoiding, responding to, and resolving a patient complaint as well as review the Board's Investigatory process and resolutions of complaints. 

Course Objectives:

  • Recommendations for resolving patient concerns and avoiding patient complaints.
  • Responding to patient complaints filed with the Texas State Board of Dental Examiners

Our Learning Management system is hosted by a third party. You will receive an automated from noreply@talentlms.com notifying you of the course you were assigned.

*You will be given 60 days' access to this course. If a time extension is needed, please call 817-755-0035.

0.5 -Hour Self-Instruction Credit. AGD Subject Code: 565

The course is $39/person. 

This course is self-instruction hosted by Dental Compliance Specialists. For questions or assistance, please email clientcare@dentalcompliance.com or call 817-755-0035.

Refunds/Exchanges allowed up to 7 days after the course is purchased providing the certificate of completion has not already been obtained. To request a refund, email clientcare@dentalcompliance.com or call 817-755-0035.

               



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